ALARK
Moisturising Lip Butter Ball
Moisturising Lip Butter Ball
A lip balm enriched with natural essential fatty acids derived from plant based lipids.
This balm will sooth dry lips leaving it moisturised and well hydrated.
Excellent lipstick base.
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PRODUCT INFO
PRODUCT INFO
Nourishing Ingredients
Excellent Lipstick Base
Vanilla Scented
12g Ball Shaped Lip Balm
FULL INGREDIENTS LIST
FULL INGREDIENTS LIST
Beeswax, Microcrystalline Wax, Ozocerite, Isooctyl Palmitate, Shea Butter, Mineral Oil, Petroleum Jelly, Propylparaben, BHT, Fragrance
Our products are Cruelty Free, Paraben Free & Sulfate Free.
***Disclaimer*** Because this product contains Beeswax it is the only product in our range that is not Vegan Friendly.
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SHIPPING
Upon checkout you will be presented with two options to receive your ALARK purchase: Local Pick Up or Flat Rate (Courier).
1. LOCAL PICK UP
Our physical store is located in Piketberg at 59 Long Street. You are welcome to collect your parcel at our store.
Please ONLY collect your parcel if we have informed you that your parcel is ready for collection. Once you have received the confirmation email, please have your online order number (sent to via email upon placing your online order) ready for store collection. Please note that without your online order number you will not be eligible to collect your purchase.
Once collected, you will receive an email stating that your parcel was successfully collected.
2. COURIER TO ANYWHERE IN SA
In most cases, we make use of The Courier Guy for our courier services. A flat rate of R80 will be charged per consignment shipped. Orders over R1000 will be free. Once your parcel is sent for delivery, you will receive a notification from the courier company to the cellphone number or email address provided on your online order. You can track your parcel by using the reference number that the courier company provides.
Please note that the shipping fee is non-refundable in the case of exchanges/returns. Please read more about exchanges/returns here.
Shipping Address
Please double check you have entered the correct shipping address. We do not take responsibility for lost parcels due to customers incorrectly entering their address. If you think you have entered the wrong address please contact customer service as soon as possible - info@alark.co.za
EXCHANGE & REFUNDS
REFUNDS
For hygiene reasons we do not offer refunds on the makeup brush sets or any cosmetics if you change your mind.
Please take note that Gift Cards are also non-refundable.
If you received a product different from the one that you ordered, please contact us at info@alark.co.za and we’ll sort out the mix-up.
If your product arrives damaged we will exchange it for the same product. (See next section)
EXCHANGES
We do not exchange makeup brush sets or any cosmetics for hygiene reasons.
We only replace items if they are defective or damaged.
If you have received a damaged item, to exchange it for the same item, send us an email at info@alark.co.za with the subject: EXCHANGE #ORDER NUMBER. We will arrange the logistics with you via email.
To complete your exchange, we require a receipt or proof of purchase, which in the case of an online purchase will be your order confirmation email and proof of payment receipt. You also have to provide us with a clear photograph of the damaged item within 24 hours of delivery of the item.